2022/23 Service Charge Notification

Dear Eagle Rise & Aqua Verde Residents,

The budget for 2022/23 has now been agreed and Remus will be sending out Service Charge demands on this basis imminently. In a climate of rapidly increasing prices, directors have endeavoured to minimise increases to the Service Charge. This has been achieved by minor amendments to the Grounds Maintenance specification, on the basis the landscape is now well established, and reducing the sums transferred into reserves.

The year on year overall budget increase is only 0.97% and this is mainly attributed to the CIC site-wide charge as our share was estimated last year prior to the contributions being finalised by the CIC.

The summary schedule of costs for the period 1st July 2022 to 30th June 2023 can be viewed and/or downloaded below:

2022/23 Service Charge Schedule
2022/23 Site-Wide Estate Charge

Further explanatory notes can be found HERE.

CCMC Ltd Directors

2022/23 Service Charge

Dear Eagle Rise & Aqua Verde Residents,

We are aware that you have not yet been notified of the Service Charge for 2022/23 and yet the new year starts on 1st July. In a climate of rapidly increasing prices, directors have been working to minimise increases to the Service Charge and the biggest single cost is Grounds Maintenance for which discussions are ongoing with Remus and Olly (Channels Estates).

Our intention is to be in a position to communicate the 2022/23 charge to you week commencing 20th June and we are confident that there will not be any significant increase over the 2021/22 budgeted sum. We do however need to be mindful that if costs continue to rise at the current rate, the position at the end of the coming service charge year may not be so favourable and as such robust in year management will be required.

CCMC Ltd Directors

Residents Meeting 21st January

The residents meeting scheduled for 7pm on Friday 21st January will now be an online session and will take place via Zoom.

Join Zoom Meeting

Meeting ID: 843 1076 6354
Passcode: 083821

This will be a more informal ‘town hall’ style session and not a formal General Meeting of the management company and as such all Bellway residents are welcome to attend. It is a chance for a general chat, for directors to communicate any key updates and for residents to raise any questions. Remus will be hosting the meeting for us and will also be available to answer questions.

The directors look forward to catching up with as many residents as possible on Friday. 🙂

Service Charge Payments

For freehold owners, don’t forget that the due date for payment of your half year Service Charge demand for the period 1st January 2022-30th June 2022 is Saturday 1st January.

The easiest way to make payment is via the Remus Website at:

Just fill in the form with your account reference number and balance as found on the demand sent out in November and you will be presented with various payment options to facilitate the transaction.

Some residents may have small credits on their account as a result of an error from the days of POD Management so do check the amount you have to pay to clear your account as it could be less than the headline half year charge.

It is important that Service Charge demands are paid without undue delay as this income is used to pay contractors, which in turn ensures directors can deliver the legal obligations of the RMC. This was flagged as a key risk to effective cash management and the ability to comply with obligations as set out in the RMC Articles of Association at the AGM held on 6th September.

If you have any queries about your payment or account balance, you can use the form on the website to contact Remus.

Thanks 🙂

Notice of Residents Meeting

Dear Eagle Rise & Aqua Verde Residents,

Directors of the Residents Management Company will be holding a residents meeting on Friday 21st January at 7.00pm 2022 at the Beaulieu Community Centre, 17 Centenary Way, CM1 6AU.

Given the current COVID situation, it is very possible we will need to hold an online meeting instead and we will post details accordingly nearer the time if this is the case.

This will be a more informal ‘town hall’ style session and not a formal General Meeting of the management company and as such all Bellway residents are welcome to attend. It is a chance for a general chat, for directors to communicate any key updates and for residents to raise any questions.

To assist in efficient running of the meeting, you can submit a question in advance. Where possible, questions received will be addressed prior to the open forum and can be submitted via

Please ensure that all questions are posted via the link above no later than midday on Wednesday 19th January.

Directors gratefully request that if you wish to attend the residents meeting, and prior to submitting advance questions, you look at the key information made available on this website.

Directors would appreciate all residents signing up to follow CCMC-Ltd so that whenever an update is added, you can be notified immediately by e-mail:

The directors look forward to catching up with as many residents as possible (either face to face or online) on Friday 21st January.

CCMC Ltd Directors

Electric Car Charging Survey

Over the last few months, and at both our EGM & AGM, the question of installing communal electric car charging points has been raised.

Initial scoping indicates that it would cost circa £6k for the installation of two charging points at the visitor bay location. Ongoing charges would comprise a monthly standing amount (£5 per registered user) plus actual electricity usage (billable to registered users based on their individual usage). There would also be an annual charge of £450 for the scheme to cover ongoing testing, certification, system updates and breakdowns.

Unfortunately this would be classed as a commercial project and as such it would not attract any government grant to reduce the cost and the capital sum would potentially represent a charge to the entire community initially of circa £20 per property. There could be a number of different models scoped to share the ongoing fixed costs of the scheme however this will be explored further dependent on the level of overall interest.

It should be noted that having only two charging points would not necessarily deliver sufficient capacity and would not potentially give equitable access to all residents (and visitors) that wanted to use them.

Another possible option is to explore discounted bulk buying of private residential charging points for installation on owners properties (payable by owners directly) if there is sufficient interest. We are lucky in that the vast majority of residents have driveway space so that cars can safely be charged off of the roadway.

We would therefore be interested to know the views of the wider community and would be grateful if you could complete the simple survey (5 questions) via the link below:

This is just an initial scoping exercise, the questions in the survey are not mutually exclusive however they will give us an idea as to general feeling around next steps.


CCMC Directors

Highways Update

Remedial Works
We were advised by Bellway in the summer that all highways related remedial works were to be finished by the end of September. It would seem that there is still much work to do. There are two safety bollards on pedestrian access ways that have been missing for many months, weeds are growing everywhere again and there are still sunken manhole covers and other issues that have not yet been addressed.

We chased Bellway who have advised that the contractor has unfortunately been pulled onto another project. As such works are planned to commence again from Monday 18th October for circa 2 weeks after which Bellway will arrange for a further Highways inspection to get the roads on the mandatory 12 month maintenance period.

Street Lamps
As reported a couple of weeks back, there were 7 lamp columns across both phases which required remedial work due to being damaged, an incorrect column or where the mounting height was incorrect. Bellway have advised that the lighting work has been completed and all lights should now be working. If you believe that any lamps are not working, please report HERE.

Traffic Regulation Order (TRO)
Earlier in the year there was a public consultation which included proposals for a 20mph speed limit across all of Channels, traffic calming measures and extension of double yellow lines around the bus route.

There were a small number of objections to the extended double yellow lines (mainly from residents on Albatross Way which runs between Croudace & Pompadour) however the need for extended double yellow lines is clear as the roads are often blocked around the bus route, an example of which is shown in the picture below along Brassie Wood:

County Councillor Mike Steel provided an update at the Little Waltham Parish Council meeting held on 5th October. Due to the negative feedback received via the public consultation, a compromise approach was discussed with Highways with the aim of keeping traffic flowing, even with buses stopping, whilst still allowing residents to park outside their houses. Our understanding is that the compromise solution tends to have restrictions just on one side of the road and at junctions.

If there are no further queries following the new proposal going to Cabinet (elected members), it is this version that will be taken forward in the form of a new TRO. We have not seen the revised proposal.

We are also aware that Bellway are continuing to discuss revised traffic calming and safety measures with Highways and as these formed part of the original TRO, it is not clear whether this will lead to a further delay. It is therefore unlikely that changes will be introduced any earlier than the end of this calendar year.

Notice of AGM

Directors of the Residents Management Company will be holding an Annual General Meeting on Monday 6th September 2021 at 5.30pm at the Beaulieu Community Centre, 17 Centenary Way, CM1 6AU.

This will not be a general ‘town hall’ style session. It is a management company members only meeting and a formal notice with papers should have been received via the post accordingly.

The notice, agenda, proposal for election of directors form and proxy form can be viewed/downloaded here:

Unfortunately there were no suitable venues available on or around the originally intended date however as a face to face meeting had been promised, a new date of 6th September has been set to facilitate this.

Please ensure that returns for the meeting (specifically if you wish to stand as a director or appoint a proxy) are delivered to Remus no later than Tuesday 31st August 2021.

If you wish to stand as a director it is important to understand that as an officer of a limited company, you must:

Directors are able to hire other people to manage some of these things day-to-day (for example, Remus or an accountant) however it is the directors that remain legally responsible for the company’s records, accounts and performance.

To ensure there is sensible and practical governance in relation to the running of the RMC, the following will be proposed at the AGM:

  • To limit the number of directors to 7;
  • To use dedicated sub committees where necessary;
  • To assign each director specific roles;

A member must be up to date with their service charge payments to stand as director and regular attendance at board meetings is mandatory.

Directors look forward to seeing members on Monday 6th September at the Annual General Meeting.

Estate Management Updates

As the water level in the ‘fountain lake’ has fallen significantly, the fountain has been turned off temporarily. As the fountain is very powerful, it draws in silt from the bottom when the water level is low and there is a risk of damage to the motor.

Geese Droppings (Clean Up)
We have determined that the geese droppings do represent an environmental hazard and that simply jet-washing the pavements and paths is not an appropriate way to clean the droppings away.

Remus are currently obtaining quotes for a ‘clean up operation’ by specialist contractors however they need to visit the site to assess exactly what needs to be done and therefore the cost involved.

We will look to share the cost with Bellway on the basis that the roads and pavements are not our responsibility to manage however there will be a cost against the Service Charge Budget. Environmental Health could not assist on the basis the issue is on private land.

We believe the geese have been displaced from the larger lakes that have been partially drained due to building works however it does now look as if the geese have moved on (with the exception of one that has been left behind). If they do return, we have been advised that they should not continue to be fed by residents as this will perpetuate the problem and it is less likely they will move on to another location.

Important: Site Wide Costs

You will recall that directors have been investigating site-wide costs for the last 2 years and neither DJC nor POD acting as managing agents were able to provide sufficient assurance as to what we were actually paying for given that only circa 20% of site-wide land was available for use.

We have advised all parties involved on many occasions during the last 2 years that we would only pay for site-wide land we had access to and only where we were confident that expenditure was valid and appropriate. Without such information being made available, we took the decision to withhold monies and credit residents last autumn based on a proposal put forward to the site-wide management company via POD last year.

PG Property Management (who took over from POD Management and now support the site-wide management company) proposed a way forward in February 2021 which directors agreed to in principle on the understanding full sets of reinstated accounts for the last 4 years were made available for us to inspect. The site-wide contributions that form the 2021/22 Service Charge presented at the EGM in May support this proposal.

Unfortunately we have not been furnished with re-stated accounts and as we are obliged to look after the interests of CCMC members, we are standing firm in that we will not pay any further monies owing until the accounts (together with supporting information and invoices where appropriate) are received. PG Property Management have suggested that they will be writing to all residents imminently (as part of a wider update) flagging the CCMC arrears position.

CCMC directors (supported by Remus) are working with PG Property Management on this issue and indeed no direct legal relationship exists between the site-wide management company and individual residents.

As such individual residents do not have to take any action and there is no requirement or need to liaise directly with the site-wide management company on this issue.

Given the lack of assurance we received from both DJC and POD in relation to site-wide expenditure, we believe that members would rather us undertake sufficient and robust due diligence prior to paying any further monies to PG Property Management, especially as this accounts for 30% of the overall service charge.

For the avoidance of doubt, PG Property Management is a company created by directors of Ptarmigan Land to act as site-wide managing agent. Ptarmigan Land is the consultancy firm that acts for and represents the land owner in relation to the Channels development.