Further to the update provided at last weeks residents meeting, and following further discussion with POD, credits in relation to the estate-wide service charge have now been applied to resident accounts. The total credit amounts to just under £200 per resident (pro rata as necessary) which is in line with the original instruction given to POD in July.
Information about the investigation into site-wide expenditure, as originally notified to residents in July 2020, can be found here.
If there are outstanding balances remaining on accounts after the credits are applied, this will be flagged with a request to pay the balance accordingly. As noted at the residents meeting, there are some balances that are considered so large (over 2 years) that formal debt recovery will begin should the balances not be immediately paid.
POD will be sending letters to residents week commencing 14th December confirming the credit and any balances outstanding which must be paid.
Please note that due to the impending change of managing agent and second half year service charge fee being due in January, the site-wide credits will remain on account and as such there will be no physical refund of monies at this stage.
If you have any specific questions about the site-wide credits, do not hesitate to get in touch via the Contact Form on this website.
Andrew Wright
For and on behalf of CCMC Ltd Directors
Channels (Chelmsford) Management Company Ltd 