Category: Annual Service Charge

Service Charge Update


Further to the update provided at last weeks residents meeting, and following further discussion with POD, credits in relation to the estate-wide service charge have now been applied to resident accounts. The total credit amounts to just under £200 per resident (pro rata as necessary) which is in line with the original instruction given to POD in July.

Information about the investigation into site-wide expenditure, as originally notified to residents in July 2020, can be found here.

If there are outstanding balances remaining on accounts after the credits are applied, this will be flagged with a request to pay the balance accordingly. As noted at the residents meeting, there are some balances that are considered so large (over 2 years) that formal debt recovery will begin should the balances not be immediately paid.

POD will be sending letters to residents week commencing 14th December confirming the credit and any balances outstanding which must be paid.

Please note that due to the impending change of managing agent and second half year service charge fee being due in January, the site-wide credits will remain on account and as such there will be no physical refund of monies at this stage.

If you have any specific questions about the site-wide credits, do not hesitate to get in touch via the Contact Form on this website.

Andrew Wright
For and on behalf of CCMC Ltd Directors

Notice of Residents Meeting

Dear Eagle Rise & Aqua Verde Residents,

Further to 2020/21 Service Charge demands being sent out by POD Management, and subsequent to feedback received, directors of the Residents Management Company will be holding a virtual meeting to provide clarity about the Service Charge Budget and to answer questions that residents may have.

The meeting will be conducted using the Zoom video conferencing facility on Monday 27th July at 7.30pm using the details below:

https://us02web.zoom.us/j/82667946492

All residents are welcome to attend however directors ask that you carefully read the content of a letter that will be received by every household imminently as this contains information about the meeting, the rules that will be used in conducting it and an option to delay payment of 2020/21 Service Charge increases.

The letter can be downloaded/viewed (pdf) here:

To assist in efficient running of the meeting, you can submit a question in advance. All questions received will be collated and addressed prior to the open forum and may well cover most concerns.

Please only submit one question per resident and please ensure that all submissions are received no later than midday on Wednesday 22nd July.

You can submit your question via www.ccmc-ltd.uk/ask

The directors look forward to meeting residents on Monday 27th July.

Service Charge Update

Dear Eagle Rise & Aqua Verde Residents,

By way of a reminder, residents are obligated, as stated in their deeds, to pay an appropriate fee (Service Charge) for upkeep of the estate in perpetuity whilst they remain the owners of their properties. The council will not take on any responsibility for the communal areas. There is also an obligation for residents, as part of planning conditions, to contribute to the upkeep of site-wide estate areas.

The Service Charge period runs from 1st July to 30th June and notifications will be sent to residents and Housing Associations imminently with the expectation that payment on account is made on or before 1st July 2020.
Notifications will be sent by POD Management with detailed supporting information which explains how the Service Charge has been derived.

A reminder of why we have a Residents Management Company and what it does can be found here.